Marcia | Premium Leather Boots

Orders are always shipped the next business day when in stock, with free shipping included. Once you place an order, the available stock is reserved exclusively for you. For more details on delivery, please see our shipping policy.

We work closely with FedEx, Canada Post, and other trusted partners to ensure fast, secure delivery. This allows us to offer free shipping with reliable tracking, so you can easily monitor your order's status.

We also provide a 30-day money-back guarantee from the delivery date and offer 24/7 customer support for any inquiries at support@graceandlane.com.

Keep your shoes looking fresh and in top condition with these easy care tips. Follow these guidelines to enjoy your favorite pairs for years to come.

Sizing
Finding the right size is key for comfort and fit. If you need assistance, our customer service team is happy to help!

Cleaning
To keep your shoes looking their best, clean them gently with a soft brush or cloth. For leather, use a leather cleaner and conditioner. Avoid soaking your shoes in water, as it can damage the materials. Spot clean with a damp cloth as needed, and let air dry.

Drying
Whenever your shoes get wet, let them air dry in a well-ventilated area. Avoid placing them near direct heat sources, which can cause cracking or shrinking.

Polishing and Storing
For leather shoes, polish regularly to maintain shine and prevent drying. Store your shoes in a cool, dry place, ideally in their original box or with shoe trees to keep their shape.

As a friend-owned and operated business, we’re proud to have served over 4,800 online customers in Canada and look forward to serving you, too! We’re dedicated to your satisfaction and committed to providing an unforgettable shopping experience.

Our customer service team is always here to help and can assist with any questions or concerns via email.

CONTACT US

For assistance, please reach out to one of our customer service agents at support@graceandlane.com.